“Jesse Jackson made an appearance. An investor told the chief executive “I love you.” And a young girl asked why her dad was laid off.

“But it was Bank of America’s (BAC) huge capital-plan gaffe that stole the show at its annual meeting Wednesday in Charlotte, N.C.

“This was supposed to be the year that Chief Executive Brian Moynihan told the story of how Bank of America was turning the corner after an upbeat fourth-quarter report in January. He did spend some time discussing how his executive team has shrunk the company, improved credit and added new business.

“But a first-quarter loss tied to an unexpected legal reserve and a $4 billion accounting error revealed last week proved to be insurmountable distractions.”

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