Is Europe’s biggest bank too big to manage? Or have its management and board simply not been up to the job? Politicians and pundits are pressing the issue. HSBC’s senior executives are ducking the question. Yes, they acknowledge, mistakes were made, controls were lax, practices were inappropriate and the organisation’s structure was flawed. But it was not their fault and they are working hard to put things right.

Read the full Financial Times Op-Ed by Better Markets Senior Fellow Robert Jenkins here.